Our elite Operations team is the pinnacle of our success at Nirvana Hospitality. Each individual associate's dedication to our goals of excellence is essential to our efforts to provide world class service. The operations team provides the necessary tools and support to ensure success of the hotels. We are a hands-on organization and senior management is involved in daily operations through active communication.

Our training programs are extensive, and set the appropriate tone for our expectations of excellence. We believe in our people's ability to maximize their full potential. We strategically recruit talented individuals with a blend of skills and expertise to be successful. Both formal and one-on-one training for all associates is a key commitment of the operations team.

Management objectives are crafted around maximization of revenues and profit optimization to increase the value of each asset.

Responsible financial management is absolutely essential in allowing a company to not only remain competitive, but also meet the growing requirements of transparency and accountability. Nirvana Hospitality has numerous accounting/finance professionals on staff and at our disposal through resource partnerships.

Each property has monthly financial performance goals that are supported by its management team and sales support staff. Our Operations Manager performs a detailed analysis of the monthly P & L breaking down each category as a percentage of revenue or on a Cost Per Occupied Room basis, to ensure the management team is adhering to the budget, and pre-established goals.

Our centralized accounting is managed using state of the art processes and tools, allowing for us to remain in compliance with all applicable record-keeping requirements.

Nirvana Hospitality provides revenue management support to each hotel. Our revenue management specialists are responsible for analyzing and optimizing revenue from all available channels.

Our analytical skills blended with knowledge of hotel sales, reservation systems and guest needs is key to the revenue growth. Our team works in synergy with franchise partners, third-party channel representatives and all available sources to ensure rates are positioned without sacrificing integrity or occupancy.

Nirvana Hospitality believes that sales and marketing is a critical part of a results oriented strategy that drives consistent, above average revenues to each of our hotels. It begins with recruiting and retaining the best talent in the industry. The process of providing strategic direction to our talented sales team results in obtaining our business targets and projections. The implementation phase is all-important, as this is where our story is told and our message delivered.

Sales metrics have proven repeatedly that Implementing effective techniques such as marketing blitzes, leveraging our strong community spirit, building and maintaining corporate relationships, and providing high levels of service to our clientele has allowed our professionals to consistently display our superior product before the appropriate audience, thereby increasing our guest return intent, driving our revenues, and maximizing our return on investment.

Our risk management initiatives provide the tools to manage and control risks, improve our loss experience, and assist in getting the most competitive insurance value possible. We provide our teams with risk awareness programs for achieving our safety and financial goals.

Our associates play a critical role in implementing risk management programs and monitoring the cost effectiveness through safety awareness training.

We have established internal controls, policies, procedures and comprehensive training programs to mitigate loss. Our professionals supervise claim handling and investigations from reporting to litigation in accordance with each state's requirements.

Nirvana Hospitality believes that technology is an important component of the customer experience and productivity. We pay close attention to our guest's expectations. Technology is evolving at such a rapid pace that we are committed to investing in solution that will meet the needs of our customers and associates.

Our corporate office is equipped with state-of-the-art computers, plasma screens in our conference room, LCD projectors in our modern training facility, and T-1 telecommunications lines.

Our associates come to work ready to make a difference and to perform with speed. We are committed to investing in the necessary tools to inspire growth and greatness.